We love animals as much as you do! Our teams are familiar with the proper treatment of dogs, cats and other pets. We also use non-toxic, eco-friendly products so your pets are safe on any surface we clean.

Yes. We furnish all the natural cleaning products, we use homeowners vacuum to insure that we do not bring in other homes dirt or allergens.

We highly recommend a Deep Clean for first-time customers or customers who haven't had a professional clean in the last few months.

We offer a wide range of home cleaning services, we do not resurface/wax/refinish floors. We can also not clean exterior windows, mold, pet waste and insect or rodent problems. We do dishes and beds on special request.

No, you do not! It's completely your choice whether you would like to be home during your appointment. If you prefer, you can just leave a key and we'll take care of everything!

We leave this up to you, whatever you feel most comfortable with.

• You may give us a key.

• You can leave a key under a doormat the day of cleaning.

• You can give us the code to the garage.

• You can leave the door unlocked the day of cleaning.

We stand behind our service. If for any reason you are not 100% satisfied, please contact us within 48 hours so we can re-evaluate and re-clean. We will do everything we can to meet your expectations. Please note that no refunds will be offered without allowing us a chance to re-clean.

Yes, we are! To obtain proof of insurance, you can email us at info@omsweetomcleaning.com and we'll send you our current documentation.

We have a minimum of 4 man-hours. Cleaning time all depends on the current condition of your home.

We require payment at time of service. We accept payment by check, Zelle or cash.

In some instances it may make sense to do an hourly service. We have a minimum of 4 hours when booking hourly services. This is generally reserved for very large homes or homes where we are only doing a couple of rooms or homes with a lot of clutter or dirt. Please note there is no guarantee on our hourly service and we cannot come back and re-clean if you do an hourly service.

While we make every effort to keep all homes within our flat-rate pricing; homes that are extra dirty or larger than normal for the given number of bedrooms and bathrooms may incur additional charges over the flat-rate fee.

We never have any contracts when we clean your place. The only thing we ask is that if you have to cancel or reschedule you give us 48 hours notice. If you cancel or reschedule within 48 hours there is a $70 fee. If you cancel within 3 hours of the appointment it is 50% of the cleaning cost. If you cancel with the cleaner there or we are locked out the full price will be charged.

The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. "It's best if people pick up or straighten up their items," like toys and clothes.

Yes. You can purchase a cleaning gift certificate for just about any occasion. House Cleaning Gift Certificates.